Custom Freshwater Pearl Name Necklace

Fully Insured & Tracked From Start to Finish

We carefully manage each order in two stages to set the right expectations:

• Personalized (Made for You): 8-15 business days total

Crafting: 3-5 business days

Shipping: 5-10 business days

• Non-Personalized (Ready to Ship): 5-12 business days total

Processing: 1-2 business days

Shipping: 5-10 business days

Our Commitment to Quality: Should our crafting process ever require extra time to ensure the accuracy and quality of your personalized item, we will adjust the timeline and notify you. Your understanding allows us to deliver a piece you'll truly love.

You have 100 days from the delivery date to return your order, which means that you have plenty of time to return or exchange your items.

We hope you can understand that personalized products and earrings are not able to be refunded or exchanged (unless faulty), however, if you have any queries regarding your order, please get in touch with our friendly customer service team who will be happy to advise further.

Additionally we offer a two year quality replacement guarantee on all items.

To arrange an exchange or return please email us at support@zobicton.com where our friendly team will be happy to help.

Absolutely not. We use only the highest standards of plating. It's extra durable and water resistant which means no tarnishing, fading, or green necks.

For custom jewelry orders, you can change your order within 24 hours after placing it. Please contact our customer service team as soon as possible to make any adjustments (support@zobicton.com).

After 24 hours, we begin processing your order, and changes may not be possible.